Contact us

We're here to help.

Whether you have questions about our platform, need technical support, or want to learn more about how Gymmerse can transform your fitness business, our team is ready to assist you.

Email support

General inquiriesinfo@essatechnologies.in
Technical supportsupport@gimmerse.com
Sales & partnershipsinfo@essatechnologies.in

Phone support

Support hotline+91 807 563 5450Available: Monday – Saturday, 9:00 AM – 6:00 PM IST

Support hours

Customer supportMonday – Saturday, 9:00 AM – 6:00 PM IST
Email supportWe aim to reply within one working day

Business address

Essa Technologies Pvt Ltd
MRA 152, Chirayath House
P O Marathakkara, Moolappay
Thrissur, Kerala - 680306
India
Websiteessatechnologies.in

Report a security issue

If you've discovered a security vulnerability in our platform, please report it responsibly.

Security reportsadmin@gimmerse.comWe take security seriously and will respond to all verified reports within 48 hours.
Write to us

Send us a message

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Before reaching out

Frequently asked questions

You might find answers to common questions in our FAQ section or documentation:

Help us help you

What to include in your message

To help us serve you better, please include the following when contacting support:

  • Your gym/tenant name and registered email address
  • A clear description of your question or issue
  • Screenshots or error messages (if applicable)
  • Steps to reproduce the issue (for technical problems)
  • Your preferred method of response
Work with us

Sales & partnership inquiries

Interested in partnering with Gymmerse or have business inquiries?

  • Reseller ProgramsContact us for partnership opportunities
  • Affiliate ProgramsEarn by referring fitness businesses

Email us at info@essatechnologies.in to discuss opportunities.